How to Upsell and Cross-Sell?
“Buy me those chocolates!” The kid pointed his chubby finger at a big jar of sweets on the shop counter while they waited to check out. The guy at the counter grinned, but the mother winced. She just got cross-sold. Amazon has found that cross-selling and upselling make up about 35% of its revenue. In […]
How to Close a Sale Effectively?
Closing a sale is a key part of the sales process where you finalize the deal with the customer. There are different ways to close a sale, and the approach you take usually depends on how things went with the customer during earlier stages. Learning the right techniques for closing can help you build a […]
